Multiple Payroll Effective Change Interface Summary DIS Documents Found
What it means
This happens when one PICOF integration calls a second PICOF integration and a PECI Data Initialization Service (DIS) gets added as a mandatory step in that chain. Workday ends up seeing more than one Summary DIS document for the same worker's effective-dated payroll event, and the interface cannot reconcile which one to use, so it fails outright instead of picking one.
Troubleshooting
- Confirm whether the integration definition actually chains two PICOF-based integrations together, and whether a DIS service was recently added or made mandatory in that chain.
- Check the worker's effective-dated events around the failure date for duplicate or overlapping payroll-related transactions that could each generate their own Summary DIS document.
- Re-run the integration for a single unaffected worker to confirm the error is specific to workers with the duplicated DIS condition, not a tenant-wide configuration problem.
Exclude or reorder the newly mandatory DIS service so only one Summary DIS document is generated per worker event for this run, then relaunch.
Redesign the integration chain so a single PICOF integration owns Summary DIS generation for a given event, and treat any additional DIS service as optional input rather than a second mandatory generator, to prevent duplicate documents going forward.